Samsung Galaxy S21 Ultra 5G Dual-SIM SM-G9980 – Support Forum Buy Now – NZ$1,974.99 (inc GST)

Cancellation [Samsung Galaxy S21 Ultra 5G Dual-SIM SM-G9980 - 330001]

  • Ktruo888
  • Posts: 2
  • Join Date: 10 February 2021

No phone support take forever to reply to email...
What's wrong with you people.
 

I can Derek been online, so derick please help me answer this. If a sale is canceled., That means the hold on my fund should be lifted and my money should be accessible straight away?
 

12DT-0801-5108

  • Derek_W Staff
  • Posts: 1445
  • Join Date: 30 November 2012
  • Location: Australia

According to our record, your order has been cancelled successfully. We didn't charge anything and the fund should be released from our side. As our understanding, some customers would find the fund releasing taking longer for overseas transactions than usual local transactions. We strongly recommend you to contact your card issuer for assistance since this is beyond our control. We apologise for the inconvenience and appreciate your patience.

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