Samsung Galaxy Note8 Dual-SIM SM-N9500 – Support Forum

Note 8 256Gb [Samsung Galaxy Note8 Dual-SIM SM-N9500 - 307024]

  • CH Fooh
  • Posts: 5
  • Join Date: 1 February 2018

Is this an unlocked set which can connect to all local networks in Malaysia?

  • Derek_W Staff
  • Posts: 905
  • Join Date: 30 November 2012
  • Location: Australia

This is an unlocked/SIM-free smartphone supports Network: 4G: LTE Band 1/2/3/4/5/7/8/12/13/17/18/19/20/25/26/28/34/38/39/40/41 / 3G: Band 1/2/5/8/34/39 / GSM: 850/900/1800/1900 MHz as listed in the technical details.

  • CH Fooh
  • Posts: 5
  • Join Date: 1 February 2018

How long does it take to reach Malaysia once I make an order online?

Does this price include all taxes? custom duties etc?

  • Derek_W Staff
  • Posts: 905
  • Join Date: 30 November 2012
  • Location: Australia

It usually takes about 2 to 3 business days to Malaysia. For more information about delivery, please refer to the delivery page.

Taxes/custom duties are not included from the prices shown on the website. The charges will be levied by the local authorities at the point of import.

  • CH Fooh
  • Posts: 5
  • Join Date: 1 February 2018

When and how will be informed when to pay for the taxes/custom duties. Am I to pay upon delivery of phone? 

Is there anyway you can let me know the estimate of the total amount involved?

The courier will contact you and coordinate with you in how to collect taxes/custom duties. 

It should be about 6% tax/duty in Malaysia. Sorry we do not have control over tax/duty so we cannot provide actual cost. Best if you contact with your local post office for some accurate figures. Thanks. 

  • CH Fooh
  • Posts: 5
  • Join Date: 1 February 2018

Do you work during Chinese New Year? If I order this today, when can it reach my house in Malaysia?V

Our office will be closed during the CNY. Business as usual from Feb 20 onwards. Thank you. 

  • Hanzjr
  • Posts: 2
  • Join Date: 16 February 2018

hi,

 

may i know whether you offer installement plan ?

 

regard,

  • Derek_W Staff
  • Posts: 905
  • Join Date: 30 November 2012
  • Location: Australia

We are sorry that currently we do not offer instalment plan.

  • Hanzjr
  • Posts: 2
  • Join Date: 16 February 2018

Hi, may i know whether the price already include with the postage?

  • Derek_W Staff
  • Posts: 905
  • Join Date: 30 November 2012
  • Location: Australia

No, the postage details can be found from the delivery page.

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